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(502) 203-0454 for Bashford Ave or (502) 230-4279 for the Preston Hwy location | 3435 Bashford Ave Ct Louisville, KY 40218

AUTONET TV

What You Need to Know from Your American Brake Centers Inc. Service Advisor

Posted May 5, 2024 4:10 AM

Louisville drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.

If your service advisor at American Brake Centers Inc. uses a term you don't understand, just ask him to explain. Remember, they are the auto service experts. If they came to your place of work, they probably wouldn't understand the jargon, either. When you take your vehicle in to be serviced, make sure you understand the financial issues up front. Ask about payment policies, warranties and, of course, the cost of the work being done.

It helps to understand basic services your vehicle needs. Know the difference between a quick check-up and a thorough inspection, which you are getting and which you are asking for. Understand that diagnosing a problem takes time, and time isn't free. If you have concerns about cost, negotiate your limits before service is done. Don't be afraid to ask your service advisor for auto advice on how to keep your vehicle on the road within your budget. He can help you prioritize your vehicle's needs. Some repairs are for the safety and future health of your vehicle. Others can wait. Your American Brake Centers Inc. service advisor can help you set up a plan to get all the work done as you can afford it.

It may be tempting for Louisville drivers to save money with budget parts. Your service advisor can help you to sort through the options to work within your budget. High-quality parts are always preferable for any auto repair. Your service advisor will make sure the parts used won't compromise the safety of your vehicle.

Don't leave your Louisville service center without your paperwork, either. Ask about warranties for parts and labor. You may need these for claims or if there is a problem in the future. Get detailed explanations of the work done on your vehicle. These records will help you keep track of repairs, service and warranties.

Those records may also help close a deal when it comes time to sell your vehicle. After all, the biggest concern most people in Louisville have when buying a used vehicle is that they are inheriting someone else's problems.

Records of repairs and service are a good picture of your vehicle's condition and performance and what problems a new owner can expect. People are always happier to purchase a vehicle they know has been well-maintained. Whenever we climb into a vehicle, we are entrusting our health and safety to it. Perhaps it's time to take our vehicles' health a little more seriously. Open up; ask and learn.

American Brake Centers Inc.
3435 Bashford Ave Ct.
Louisville, KY 40218
502-459-0355
http://www.americanbrakecenters.biz

 



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What Our Customers Are Saying

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An excellent auto repair business. This American Brake Center has done a lot of work for my business and on personal vehicles, and Bill is patient, courteous and fair.

, 05/13/2024

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I appreciate that Scott gave me the perfect time to drop it off. He also called me with the price and the time he could have it ready, which was very accurate for pickup time. He was asked to fix a backyard mechanics mistake and did a great job. I wish I had gone with the American Brake Center before thinking cheaper was better. Do yourself a favor and use a professional.??????????

, 04/27/2024

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This place is wonderful! I called them for help to check my brakes that had just been changed but still weren't working correctly and they were nice enough to squeeze me in right at opening when they had a full day scheduled and only took about 30 mins to get my issue fixed and had me on my way. I can't thank them enough for what they did! If I ever need anything else done, I'm glad I know a place I can trust. Thank you guys!

, 03/20/2024

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Great place I love this place

, 02/23/2024

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These guys were able to find my super hard to acquire rear caliper for my Passat. And able to get me in and out in a timely manner.

, 02/08/2024

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Personable, explains what is going on and thorough.

, 01/10/2024

  • ASE (Automotive Service Excellence)
  • BBB Accredited Business - Bashford
  • Enterprise Fleet Management
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  • TWO LOCATIONS TO SERVE YOU!