Business Hours
  • Monday - Friday
  • BASHFORD AVE
    7:30 AM - 4:30 PM
  • PRESTON HWY
    8:00 AM - 5:00 PM
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502-459-0355 | 3435 Bashford Ave Ct

CUSTOMER SERVICE

CUSTOMER SERVICE, Louisville, KY

At American Brake Centers Inc., we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at American Brake Centers Inc.. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At American Brake Centers Inc., we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.


Communication

While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why American Brake Centers Inc. focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.


Extra Mile

At American Brake Centers Inc., we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 1977, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!


To learn more about the services we offer for your vehicle, call us at 502-459-0355 or email us.



What Our Customers Are Saying

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Courteous & Excellent Customer Service!!!!! On 1/4/2021 I called to see how soon a mechanic could look at my brakes. Scott told me their availability and I dropped my car off on 1/5/2021. Scott provided me with an update and total cost in which I gave the green light to replace my rear brake shoes & resurface the drums. My vehicle was ready once I got off work. Scott was very Professional with me, yet totally Honest which is important. The price was very reasonable and I drove away very pleased and with a peace of mind that I was able to have my brake shoes replaced. If you are looking for a GREAT service this is definitely the place. I will be a returning customer!!!

, 01/06/2021

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I have been taking my Ford Edge here for years and will continue to do so. They are always honest and get the work done quickly. They answer any questions I have and I trust what they say. I have never felt like they tried to sell me something I didn't need or over charged for any service I have ever had completed there. With them doing more than just brakes it makes it easy to have one place I can take my Edge to no matter what needs to be done.

, 11/16/2020

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Excellant service!!!!

, 11/13/2020

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Great service every time.

, 11/07/2020

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Absolutely great service at a remarkable price. I liked ABC on Preston a lot. They will now be my go-to whenever I need a repair or routine maintenance.

, 10/05/2020

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Recommended to me by a good friend and they did not disappoint! I appreciated the communication in what the issues were and how quickly they fixed everything, all for a fair price.

, 09/21/2020

  • ASE (Automotive Service Excellence)
  • Jasper
  • BBB Accredited Business - Bashford
  • Enterprise Fleet Management
  • Emkay Fleet Management
  • Car Care Aware
  • TWO LOCATIONS TO SERVE YOU!