Business Hours
  • Monday - Friday
  • BASHFORD AVE
    7:30 AM - 4:30 PM
  • PRESTON HWY
    8:00 AM - 5:00 PM
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502-459-0355 | 3435 Bashford Ave Ct

CUSTOMER SURVEY

CUSTOMER SURVEY, Louisville, KY

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at American Brake Centers Inc. is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At American Brake Centers Inc. we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


What Our Customers Are Saying

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Awesome service. And reasonable.

, 03/27/2021

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The guys here are very friendly honest and respectful. We started bringing our vehicles here more then 20 yrs ago. Fred who has since retired, was manager/owner i believe. He always took great care of all his customers. Now his son Bill and the rest of the team are equally FANTASTIC. We recommend them every chance we get.

, 03/01/2021

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Very good and timely service. I can tell the difference with the new brakes and rotors. Scott was very upfront, honest and efficient. Very pleased with the cost and service at this location.

, 02/17/2021

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This was the Preston hwy store. Great job, on my front brake pads. Very reasonable price. And they were nice, and friendly.

, 01/29/2021

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Courteous & Excellent Customer Service!!!!! On 1/4/2021 I called to see how soon a mechanic could look at my brakes. Scott told me their availability and I dropped my car off on 1/5/2021. Scott provided me with an update and total cost in which I gave the green light to replace my rear brake shoes & resurface the drums. My vehicle was ready once I got off work. Scott was very Professional with me, yet totally Honest which is important. The price was very reasonable and I drove away very pleased and with a peace of mind that I was able to have my brake shoes replaced. If you are looking for a GREAT service this is definitely the place. I will be a returning customer!!!

, 01/06/2021

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I have been taking my Ford Edge here for years and will continue to do so. They are always honest and get the work done quickly. They answer any questions I have and I trust what they say. I have never felt like they tried to sell me something I didn't need or over charged for any service I have ever had completed there. With them doing more than just brakes it makes it easy to have one place I can take my Edge to no matter what needs to be done.

, 11/16/2020

  • ASE (Automotive Service Excellence)
  • Jasper
  • BBB Accredited Business - Bashford
  • Enterprise Fleet Management
  • Emkay Fleet Management
  • Car Care Aware
  • TWO LOCATIONS TO SERVE YOU!