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(502) 203-0454 for Bashford Ave or (502) 230-4279 for the Preston Hwy location | 3435 Bashford Ave Ct Louisville, KY 40218

Customer Survey

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at American Brake Centers Inc. is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At American Brake Centers Inc. we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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What Our Customers Are Saying

reviewiconLouisville, KY

If you would like to get 5-star reviews and remove negative reviews from Google, contact me via my profile; my WhatsApp contact details are listed there.

, 05/14/2026

reviewiconLouisville, KY

I thought all four brakes would need to be replaced, they said only the front were needed. Always appreciate their honesty and good work!

, 04/15/2026

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I went here for a second opinion related to brake issues. These guys are trustworthy, I highly recommend. Bill is a good guy, he will take care of you

, 03/24/2026

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I couldn't be more impressed with my experience here. Each time I've used them, they've gone above and beyond. The diagnostic work done was thorough, pinpointing every issue while explained everything in detail and giving me options that worked within my budget. The repair was completed in a timely manner, and I really appreciated how quickly they got everything sorted without cutting corners. On top of that, they weren't trying to sell me additional repairs that other shops tried to tack on to the estimate. Because of that I ended up saving a significant amount of money compared to other quotes I had gotten elsewhere. I highly recommend this crew at American Brake Center to anyone looking for quality, honesty, and fantastic service. These guys know their stuff and it shows they care about their customers!

, 02/27/2026

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I was recommended to American brake Center a couple years ago. I have taken several of our families vehicles there for several different things. I am skeptical of mechanics in general. However, the owner and his employees do really good work. They appear to be very trustworthy and their prices are good. It’s hard to find a good mechanic you can trust. They are always honest and if they cannot fix it for whatever reason, they will recommend a place that can do the work and would be trustworthy. I highly recommend American Brake Center.

, 10/29/2025

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You won't find a more trustworthy auto-repair shop in Louisville. I've been bringing my vehicles here for several years now, and I highly recommend American Brakes to all my family and friends. Scott has his customers' best interests at heart. It's affordable and leaves you feeling worry-free with their excellent customer service and expert analysis.

, 07/18/2025

  • ASE (Automotive Service Excellence)
  • BBB Accredited Business - Bashford
  • Enterprise Fleet Management
  • Emkay Fleet Management
  • Confidence Plus
  • Car Care Aware
  • TWO LOCATIONS TO SERVE YOU!