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(502) 203-0454 for Bashford Ave or (502) 230-4279 for the Preston Hwy location | 3435 Bashford Ave Ct Louisville, KY 40218

Customer Survey

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at American Brake Centers Inc. is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At American Brake Centers Inc. we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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What Our Customers Are Saying

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The crew here has been incredibly effective, prompt, knowledgeable, and kind. I came in for a second opinion on an AC repair and not only did they save me a significant amount of money, but they also had the work finished the same day I dropped it off. Their honesty and efficiency really stood out. I’ll definitely be bringing my business here from now on.

, 07/03/2025

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I had my rotors and brake pads replaced here a few months ago. Recently my brakes started squeaking again. Since it was still under warranty, I brought my truck back and they fixed the issue within a day. Another shop quoted me almost double for what I paid originally.

, 07/01/2025

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Great service at a great price!

, 03/05/2025

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Just want to give a shoutout to American Brake Centers Inc - Preston Hwy. I needed new brakes and rotors, and took my car to a different company for an estimate — they were going to charge me over $1200 for new front brakes, rotors, and left front caliper. I called American Brake Center for a quote, they would charge half of that - but wanted to make sure I actually needed a new caliper instead of taking the other shop’s word for it. Scott at American Brake Center got me in and out super fast, and also ordered some new front tires for me after pointing out how bad my tread was looking (I had been tire shopping) - even with the new front tires, I was still paying $400 less than what I would have paid for brakes/rotors/caliper at the other place. Highly recommend this place! You can also stop at Sichuan House for lunch or dinner on your way home 😉

, 01/24/2025

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They fixed my old-school truck emergency brakes! Nice people. I'll confine to return.

, 01/07/2025

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Our family has been using American for several years and Bill plus his team have always taken excellent care of our cars. Their service is done expediently and with precision while only factoring in the best cost for us. Having to mechanically maintain six different cars for all of us would be impossible without them. If a pretty daunting out there to find such a place when your vehicle needs work so we would like to recommend you go see them.

, 12/13/2024

  • ASE (Automotive Service Excellence)
  • BBB Accredited Business - Bashford
  • Enterprise Fleet Management
  • Emkay Fleet Management
  • Confidence Plus
  • Car Care Aware
  • TWO LOCATIONS TO SERVE YOU!