• American Brake Centers Inc.- BASHFORD
    3435 Bashford Ave Ct
    Louisville, KY 40218

  • American Brake Centers Inc. - PRESTON
    7600 Preston Hwy
    Louisville, KY 40219

Business Hours
  • Monday - Friday
  • BASHFORD AVE
    7:30 AM - 4:30 PM
  • PRESTON HWY
    8:00 AM - 5:00 PM
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AMERICAN BRAKE CENTERS INC. > CONTACT US > CUSTOMER SURVEY

CUSTOMER SURVEY

Customer Survey

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Customer Service Arrow Down Arrow Down Arrow Down Arrow Down Arrow Down
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


What Our Customers Are Saying

American Brake Center on Preston Highway is one of the best and the most honest places I have ever had a car repaired. I would recommend them to anyone. They are very thorough and explain everything you may need and the prices are reasonable. They also guarantee everything that they have done. They are very efficient and very professional thank you all so much for helping me out. I am most appreciative and would recommend anything that you need done to your vehicle thank you.


-Diana Hill

I can't recommend this place enough! Their customer service is top notch and they fixed the issues my truck had. I was visiting Louisville when my truck broke down. I called American Brake Center and they were very helpful and understanding of the situation. Scott did a great job at making me understand how and why my truck wasn't working properly and how to fix it. I will definitely use them again in the future!


-Calebnjr

Great place!


-Kourtnee Jones

This was our third visit to American Brake for our Nissan. We have been thoroughly impressed with the efficient and knowledgeable service combined with very competitive pricing. We will be back with all of our vehicles. Thanks to Scott and his crew.


-Anita Smith

Scott worked with me & made the whole process less stressful then it was! Great service, very informative & gets your car back to you in a very timely manner. Recommend to anyone!!! A+!


-angel deck

Very very competitive brake work. Manager is thorough and knowledgeable. Will return when I need additional brake work. Update to previous brake review:. Had some additional suspension work performed today and was completely satisfied with price, performance, and service. Will make sure family and friends are aware of this facility!


-mark smith

Honest fair people


-courtney Johnson

Scott and the guys at American Brake are awesome. I have been going there for a few years now and they do great work and are honest. That's what keeps me going back!


-Tammy Carter

This guy took a car that was bordering street legality and not only made it work like new, but also did so at an extremely fair price. When other shops were quoting thousands of dollars, he said $600. When the repair needed a component that he hadn't foreseen to tell me about, he added it for only the cost of the part, not adding the cost of labor. This shop is worth your time, money, and trust.


-Logan H.

They are very helpful and they replaced my brakes quickly. He even changed my oil for free. I would highly recommend this place for both the price and the quality of service.


-Marissa E.

Great service and trustworthy. I've used them for nearly 20 years with no issues.


-Rondale B.

Scott and his team provide honest and professional services at a fair price.


-Doug M.

They will take care of you as your family would. Skilled and compassionate owner and the people who work there. Two thumbs up!


-Aida A

Very pleased with the service and price. Scott, Mark, and Tom were all very knowledgeable. They fixed the problem I had, and didn't try to sell me other stuff that I didn't need. I would definitely recommend them!


-Allison B.

It's nice to take your vehicle here and know that they aren't going to sell you unneeded parts or services. They perform honest, affordable work, in a timely manner. They will continue to receive my business.


-Kyle W.

Have dealt with them several times, each time they have done honest an excellent work. Highly recommend.


-Kimberly R.

Always thorough timely service with reasonable rates. And Bill is the best!


-Rachel F.

Been using this place for many years now, have never been disappointed. Great mechanics who always do honest work. Would recommend to anyone, call and set up appointment with Scott. The only place I trust to work on my vehicles!


-Nathan R.

Bill and his crew go above and beyond to get it right. Been a customer for years and will keep going back. Service they way you expect it to be! Highly recommended.


-Mike F.

Extremely helpful and definitely the most affordable compared to other quotes I got before using their services. Total was hundreds less than expected and car is running perfectly!


-Your Choice Concierge

Being a female and not knowing much about car mechanics, it is so important for me to be assured that my car is in good hands with mechanics I trust. The guys are never pushing and always call me before any work is done to my vehicle and let me know how much it will cost and what is being done. I highly recommend American Brake on Bashford Ave. Ct. Great bunch of guys!


-Theresa B.
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