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(502) 203-0454 for Bashford Ave or (502) 230-4279 for the Preston Hwy location | 3435 Bashford Ave Ct Louisville, KY 40218

What to Do After a Car Accident

How to Appropriately Respond to a Car Accident

To ensure the safety of yourself and others. If you are involved in an accident, it is important to stay calm and assess the situation. If anyone is injured, call 911 immediately. Even if there are no obvious injuries, it is important to seek medical attention to be checked out for any hidden injuries.

Ensure Safety First:

The immediate priority after an accident is safety. If possible, move your vehicle to a safe location, turn on hazard lights, and check for injuries among yourself, passengers, and others involved. Call 911 for medical assistance if necessary.

Notify Law Enforcement:

Contact law enforcement as soon as possible. It's crucial to report the accident to the police as they will create an official accident report, which can be valuable for insurance claims and legal purposes later on.

Exchange Information:

Exchange contact and insurance information with the other parties involved in the accident. Gather names, phone numbers, license plate numbers, and insurance details. It would be ideal to be polite and cooperative during this process. Also, make sure to get information from any witnesses as well.

Document the Accident:

Take photos and videos of the accident scene, including vehicle damage, license plates, road conditions, and traffic signs. This visual evidence can be essential for insurance claims. Write down details such as where the accident took place, what the weather was like, etc.

Seek Medical Attention:

Even if you don't feel injured immediately, it's advisable to seek medical attention. Some injuries may not show symptoms right away, and a medical evaluation can help in documenting any injuries related to the accident.

Notify Your Insurance Company:

Report the accident to your insurance company as soon as possible. Provide them with all the necessary details, including the other driver's information and the accident report number.

Avoid Placing Fault:

While it's essential to cooperate with the authorities and share information, avoid admitting fault or making accusations towards anyone involved. Fault determination is often handled by the insurance companies and legal processes.

Contact an Attorney:

If the accident involves significant injuries or complex liability issues, consider consulting an attorney experienced in personal injury cases. They can provide guidance on your legal rights and potential claims.

Keep Records:

Maintain detailed records of all accident-related expenses, such as medical bills, repair costs, and any missed workdays due to injuries. This documentation will be crucial for insurance claims and potential lawsuits.

Follow Up with Insurance:

Stay in communication with your insurance company throughout the claims process. Cooperate with their investigations, provide requested documents promptly, and keep track of claim progress.

Additional Notes:

When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.

Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.


What Our Customers Are Saying

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I have been dealing with this location for 30 years. They have worked on our business & personal vehicles. I have never had a bad experience. Top notch company.

, 05/25/2024

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An excellent auto repair business. This American Brake Center has done a lot of work for my business and on personal vehicles, and Bill is patient, courteous and fair.

, 05/13/2024

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I appreciate that Scott gave me the perfect time to drop it off. He also called me with the price and the time he could have it ready, which was very accurate for pickup time. He was asked to fix a backyard mechanics mistake and did a great job. I wish I had gone with the American Brake Center before thinking cheaper was better. Do yourself a favor and use a professional.??????????

, 04/27/2024

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This place is wonderful! I called them for help to check my brakes that had just been changed but still weren't working correctly and they were nice enough to squeeze me in right at opening when they had a full day scheduled and only took about 30 mins to get my issue fixed and had me on my way. I can't thank them enough for what they did! If I ever need anything else done, I'm glad I know a place I can trust. Thank you guys!

, 03/20/2024

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Great place I love this place

, 02/23/2024

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These guys were able to find my super hard to acquire rear caliper for my Passat. And able to get me in and out in a timely manner.

, 02/08/2024

  • ASE (Automotive Service Excellence)
  • BBB Accredited Business - Bashford
  • Enterprise Fleet Management
  • Emkay Fleet Management
  • Confidence Plus
  • Car Care Aware
  • TWO LOCATIONS TO SERVE YOU!