Business Hours
  • Monday - Friday
  • BASHFORD AVE
    7:30 AM - 4:30 PM
  • PRESTON HWY
    8:00 AM - 5:00 PM
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502-459-0355 | 3435 Bashford Ave Ct

CODE OF ETHICS

CODE OF ETHICS, Louisville, KY

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

What Our Customers Are Saying

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Courteous & Excellent Customer Service!!!!! On 1/4/2021 I called to see how soon a mechanic could look at my brakes. Scott told me their availability and I dropped my car off on 1/5/2021. Scott provided me with an update and total cost in which I gave the green light to replace my rear brake shoes & resurface the drums. My vehicle was ready once I got off work. Scott was very Professional with me, yet totally Honest which is important. The price was very reasonable and I drove away very pleased and with a peace of mind that I was able to have my brake shoes replaced. If you are looking for a GREAT service this is definitely the place. I will be a returning customer!!!

, 01/06/2021

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I have been taking my Ford Edge here for years and will continue to do so. They are always honest and get the work done quickly. They answer any questions I have and I trust what they say. I have never felt like they tried to sell me something I didn't need or over charged for any service I have ever had completed there. With them doing more than just brakes it makes it easy to have one place I can take my Edge to no matter what needs to be done.

, 11/16/2020

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Excellant service!!!!

, 11/13/2020

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Great service every time.

, 11/07/2020

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Absolutely great service at a remarkable price. I liked ABC on Preston a lot. They will now be my go-to whenever I need a repair or routine maintenance.

, 10/05/2020

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Recommended to me by a good friend and they did not disappoint! I appreciated the communication in what the issues were and how quickly they fixed everything, all for a fair price.

, 09/21/2020

  • ASE (Automotive Service Excellence)
  • Jasper
  • BBB Accredited Business - Bashford
  • Enterprise Fleet Management
  • Emkay Fleet Management
  • Car Care Aware
  • TWO LOCATIONS TO SERVE YOU!